Shipping Method:
Please note that we reserve the right to ship via a service other than the one chosen during checkout if the guaranteed delivery date is not later than the expected delivery date using the service chosen during checkout. In most cases, we will do this where the guaranteed delivery date using the service we choose is sooner than the expected delivery date for the service chosen during checkout. In such cases, no adjustment for any difference in the cost of the services will be made.

Some items may be drop shipped using a carrier other than the one you select. If that occurs, there will be no adjustments to the shipping charges calculated during checkout (in other words, there will be no surprises when it comes to shipping costs).

If free shipping is available, it applies to shipments to the continental U.S. only. Contact us prior to ordering any product to be shipped outside of the continental U.S.

Canada Customs Duties, Taxes, And Custom Brokerage Fees:
If your order is being shipped to a Canadian address, you will have to pay Canada customs duties, taxes, and custom brokerage fees. These duties, taxes, and fees are not added to your order at checkout and will be collected by the carrier (e.g., UPS or FedEx) at the time of delivery.

Warranties:
New gear is sold with any warranty extended to the end user by the manufacturer. If you purchase new gear that proves to be defective, you should contact the manufacturer directly. Feel free to let us know if you have a problem with any manufacturer and we will try to assist you if possible.

Used gear is sold as is, with no warranties.

Returns:
All returns must be authorized by us in advance.

If the return of an item of new gear is authorized, you will received a credit once we receive the returned item and verify that it is complete, unused, and undamaged. The credit will be the amount you paid for the item (not including shipping or sales taxes) minus a restocking fee of 15%. You will have to pay all shipping and insurance charges associated with returning the item. Credits will not be issued for returned items that are incomplete, used, or damaged. All returned items must be returned with the original packing materials and documentation.

If the return of an item of used gear is authorized, you will received a credit once we receive the returned item and verify that it is in the same condition it was in when you bought it. The credit will be the amount you paid for the item (not including shipping or sales taxes) minus a restocking fee of 20%. You will have to pay all shipping and insurance charges associated with returning the item. Credits will not be issued for returned items that are not in the same condition they were in when purchased. All returned items must be returned with the original packing materials and documentation